R
Integration // Google Business Profile

Reviews answered
in your voice, on your say-so.

Connect Google Business Profile and your reviews land right in the app. Ledger drafts a reply that sounds like you — but it never publishes on its own. You read it, edit it if you want, and approve every word before it goes live.

How it works
1

Your reviews show up in the app

Ledger pulls your Google Business reviews in — star rating, reviewer, and text — so you can see what customers are saying without leaving the app.

2

Ask Ledger to draft a reply

Tell it the tone or the point you want to make and it writes a reply grounded in what the review actually said — not a generic thank-you template.

3

You read it, edit it if you want, then approve

The draft sits on a confirmation card in the chat. Nothing publishes until you tap approve — Ledger cannot post a review reply on its own, by design.

4

It posts straight to Google

Once you approve, the reply goes live on your Google Business listing — publicly visible under the review, exactly as approved.

Why owner-approved replies matter

Your name is on every reply

A public review reply is a brand statement — it's visible to every future customer who reads that listing, so it stays a human decision, not an autopilot one.

Ledger writes the first draft in seconds — the blank-page problem of "what do I even say" disappears, but the words that publish are the ones you signed off on.

Nothing publishes twice — once a reply is approved and posted, that draft is locked; there's no accidental double-post.

You can always say no — cancel a draft you don't like and ask for another angle, or write your own reply instead.

— Your data

Ledger reads your Google Business reviews so the assistant can surface and help you respond to them — that's the entire purpose of the connection. Ledger's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy.

Disconnect Google Business Profile any time from Settings → Connections. See the Privacy Policy for full retention and deletion details.

Never stare at a blank reply box again

Connect Google Business Profile and let Ledger draft the first word.

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